近几年来想必大家都会有这种感受,很多客户越来越了解行情和熟悉市场环境了。越来越多东南亚和中东的工厂也纷纷崛起,中国的出口生意越来越难做了,价格战也在每天上演。
今天就为大家分享一些商务英语的使用表达,外贸业务员该如何跟客户讨价还价,都是满满的干货,大家记得收藏分享。
一分价钱一分货
Quality costs money
品质是需要花钱来维稳的,其实就是一分钱一分货的意思,是经常见的讨价还价的短语,偏口语化,很少在书信中提及。我们可以在电话或者是WhatsApp等通讯软件中使用。
利用有效期
可以利用有效期来催促客户尽快下单,我们可以表明如果想要沟通价格是可以的,但是不要太过拉扯,要尽快下订单,逾期不候。
I’ve discussed with our team, we are now tring to save your cost on labor cost. Please see the updated quatation and note that it's only valid within a week.
我和我们的团队讨论过了,我们已经尽力在人工成本上给你节省了一些成本,请你看一下最新的报价,并且这个报价只能为你保留一个星期。
无法降价,价格经过计算了
We regret being unable to comply with your price reduction request as our offer is closely calculated.
我们很遗憾无法接受您的降价要求,因为我们的价格是经过精密计算了。
无法降价,态度略微强硬
Through careful thought, we have to say that our price is moderately fixed and we are unable to grant the reduction you asked for.
经过深思熟虑,我们的价格已经确定了,没有办法做到你们要求的降价。
无法降价,态度非常强硬
No bargain = No haggle
恕不还价。东南亚的一些国家的小店里会挂上NO HAGGLE的牌子,就是代表不讲价。
解释是因为供应链的原因
This is what we can achieve so far. lt is the change from the whole supply chain. We don't have any other choices. There is only little profit on this order, not to mention our effort on design support and QC.
What we have to do is to get our business going.
这并不是我们单方面的决定,是因为整个供应链都在变化,我们并没有选择。这个订单我们的利润很低,更别提设计和质检的成本了。我们这么做只是想把生意维持下去。
强调质量和价钱成正比
Actually, l have already given you the best offer. lt leave us with only the smallest of margins. Hope you can understand our situation.
We guarantee all products will always be same quality as the ones in the last shipment. As we want to stick around and be there for you in the long-term.
我已经给你最低价了,我们的利润真的很低很低,希望你能理解我们的处境。我们向你保证所有的产品质量都跟上次邮寄给你的样品一模一样。我们是想跟你们有长期的合作。
突出公司在资质认证的投入
With required certificate and experience after-sales service, as no any clearance issue in the shipments we have arranged.
我们有相关的资质证书和富有经验的售后服务,我们安排的出运没遇到过清关问题。
强调从业经验和专业度
We have been in business for 10 years and thanks to our R&D department, we always catches the latest trend in the market.
我们在这行10年了,在研发部门的支持下,我们总是在市场流行趋势的最前沿。
以此更加直观地和客户表达We are worth every penny.所报价格已经是底价。